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Restaurant Analytics and Insights Dashboard

Restaurant Analytics and Insights Dashboard

Empowering restaurant brands with multi-dimensional analytics to optimize operations, customer experience, and market positioning.

Industry: Restaurants (Cloud Kitchen)
Functional Area: Sales, Marketing, and Customer Insights

Project Info

  • Client:

    Digital Health Platform | UAE

  • Services:

    Credit Restoration

  • Date:

    February 12, 2024

  • Category:

    Finance

  • Team:

    Jonathan Hunt

Business Objective/Challenges:

  • Obtain a comprehensive view of restaurant performance across multiple dimensions, including price segments, customer ratings, and operational timings.
  • Identify key trends and insights such as popular dining times, top restaurant types, and highperforming chains and districts.
  • Enable granular, data-driven decisions to optimize pricing, menu offerings, and operational strategies.
  • Overcome challenges related to disparate data sources and the need for dynamic filtering to support localized insights.
  • Reduce operational costs associated with legacy infrastructure and licensing.

Solution/Approach

  • Developed an interactive Power BI dashboard integrating multi-source data from various cloud kitchen’s API data.
  • Built visualizations that analyze the number of restaurants by price, popular time slots, types of restaurants, and customer ratings.
  •  Implemented dynamic filters for chain name, district, price group, and zone, allowing users to drill down into granular insights.
  • Provided charts highlighting top sold-out foods, top fast-food chains, and district-specific performance metrics to guide strategic decision-making.

Technologies

  • Power BI
  • API Fetching

Diagram/Images/Screenshots:

  • The case study includes screenshots showcasing key dashboard components: charts on restaurant counts by price, popular time trends, breakdowns of restaurant types, and customer rating summaries.

Business Outcome/Benefits/Results:

  • Enhanced visibility into performance across various restaurant segments and geographic areas.
  • Empowered decision-makers to fine-tune marketing strategies, operational hours, and menu offerings based on actionable insights.
  • Improved competitive positioning by benchmarking performance across chains and districts.
  • Supported data-driven initiatives that contributed to improved customer satisfaction and overall operational efficiency.

Team size:

  • 7 Members

Duration of Project in Months:

  • 6 Month