Fractional CISO for Health Technology Company

A digital health platform handling PHI for 500,000 patients needed to achieve HIPAA and SOC 2 Type II compliance ahead of a major enterprise customer requirement. They had no dedicated security leadership and faced an 8-month deadline.

Client

Confidential, HealthTech Client

Team Lead

Arjun Mehta

Date

Q1 2024

Business Challenge

A digital health platform handling PHI for 500,000 patients needed to achieve HIPAA and SOC 2 Type II compliance ahead of a major enterprise customer requirement. They had no dedicated security leadership and faced an 8-month deadline.

Solution & Approach

Phronex™ provided a Fractional CISO who developed the information security program from scratch: risk assessment, security policy framework, technical controls implementation across the AWS environment, staff training, and managed the SOC 2 Type II audit process end-to-end.

Capabilities Delivered

  • Information security program design and implementation
  • HIPAA and SOC 2 Type II compliance roadmap
  • Technical security controls across AWS environment
  • Security awareness training and phishing simulation
  • SOC 2 audit coordination with independent auditor

Business Outcomes

SOC 2 Type II certification was achieved 6 weeks ahead of the customer deadline. The enterprise customer signed a 3-year contract worth $4.2M. The company also avoided a potential regulatory penalty that would have been triggered by the PHI data gaps identified in the risk assessment.

SOC 2 Type II

Certification achieved

$4.2M

Enterprise contract unlocked

6 weeks

Ahead of customer deadline

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