Last-Mile Logistics Route Optimization Platform
A last-mile delivery provider serving 8 cities was manually planning delivery routes for 1,200+ daily shipments. Inefficient routing was inflating fuel costs, missing delivery SLA windows, and reducing driver productivity to 60% of theoretical capacity.
Client
Confidential, Logistics Client
Industry
Logistics & Supply ChainTeam Lead
Carlos García
Date
Q2 2023
Business Challenge
A last-mile delivery provider serving 8 cities was manually planning delivery routes for 1,200+ daily shipments. Inefficient routing was inflating fuel costs, missing delivery SLA windows, and reducing driver productivity to 60% of theoretical capacity.
Solution & Approach
We built a full route optimization platform with a React-based dispatcher dashboard and an OR-Tools engine that optimizes routes by time windows, vehicle capacity, and real-time traffic. Drivers receive optimized route lists via a companion mobile app.
Capabilities Delivered
- Vehicle routing optimization with time windows and capacity constraints
- Real-time traffic integration via Google Maps API
- Dispatcher dashboard with drag-and-drop override capability
- Driver mobile app for route navigation and proof-of-delivery
- SLA performance analytics and carrier benchmarking
Business Outcomes
Delivery SLA compliance improved from 76% to 94%, fuel costs per delivery dropped by 18%, and driver productivity reached 88% of theoretical capacity. The client expanded to 3 new cities within 6 months using the same platform.
94%
Delivery SLA compliance
18%
Reduction in fuel cost per delivery
88%
Driver productivity
Related Projects
AI-Powered Assessment and Learning Analytics Platform for EdTech
Course completion rates improved from 38% to 61% within one semester. Learner satisfaction NPS increased from 31 to 58, and the platform reduced monthly subscriber churn by 2.8 percentage points.
61%
Course completion rate (up from 38%)
58
Learner NPS (up from 31)
Hospital Operations Digitization Platform
Patient discharge time reduced from 4.5 hours to 1.8 hours. Clinical documentation completeness improved from 67% to 96%, eliminating the data gaps that were triggering insurance claims rejections. Staff productivity scores improved by 34%.
4.5h→1.8h
Patient discharge time
96%
Clinical documentation completeness
Last-Mile Logistics Route Optimization Platform
Delivery SLA compliance improved from 76% to 94%, fuel costs per delivery dropped by 18%, and driver productivity reached 88% of theoretical capacity. The client expanded to 3 new cities within 6 months using the same platform.
94%
Delivery SLA compliance
18%
Reduction in fuel cost per delivery
AR-Based Training Simulation for Manufacturing Operations
Training time per operator reduced by 40%, and training-related safety incidents dropped to zero. Competency certification scores improved by an average of 22 percentage points. The client is expanding the platform to 2 additional facilities.
40%
Reduction in training time
0
Training-related safety incidents
ML-Based Demand Forecasting for Retail Supply Chain
Average out-of-stock rate reduced from 12% to 4.3%, and end-of-season markdown losses decreased by 28%. The procurement team's forecast accuracy (measured by MAPE) improved from 31% error to 11% error.
4.3%
Out-of-stock rate (down from 12%)
28%
Reduction in markdown losses
End-to-End Supply Chain Visibility and Control Tower
Supply chain disruption response time improved from 4 days (detection lag) to 6 hours. Stockouts attributable to supply chain visibility gaps were reduced by 71%. The procurement team avoided $1.8M in expedited freight costs in the first year.
4d→6h
Disruption detection response time
71%
Reduction in visibility-gap stockouts